When Do Vendor Service Contracts Make Sense?

Vendor service contracts can be a bit confusing for the end customer. On one hand, they want save money. The economy has taught them that being frugal during these times pays. But on the other side of the coin, they want to ensure that their investment is protected. Let’s have a quick look at when…

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The Seven Deadly Sins of Managed Services

With the increasing level of noise singing the praises of managed services as the future, it may be worth taking some time to consider how a fundamental shift in the way IT is provisioned may impact a business in reality. Under the right circumstances, managed services can be a blessing that leads to improvements in…

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The True Cost of Technology

Technology can be a great enabler to a business. Why else would we invest our valuable time, money and effort in something if it didn’t bring us value? Yet all too often, the utopian view of technology sold with the box is diminished over time. When it doesn’t work as we’d expected it becomes a…

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